Processing
Our products are all made to order to reduce any dead stock. This means that we don't produce items until an order has been placed. By doing this, we can ensure that we don't waste any materials on products that may not sell, reducing our environmental impact. Additionally, all of our products are handcrafted with care and attention to detail, ensuring that every item is of the highest quality. Because of this, each product takes around 3-5 days to make before it is shipped to the customer. We believe that this process not only results in a better product but also contributes to a more sustainable and ethical approach to manufacturing.
Shipping
Free: 10-12 Days
Express: 3-5 Days
Customs and import taxes
International shipments require additional duties and taxes to be paid by the customer at the time of delivery which is not covered in our shipping rates.
Knilot cannot be held responsible for packages held in customs or for any customs duties or brokerage fees owed. If you decide to refuse a shipment, Knilot will not grant refunds of any kind.
Returns
Not happy with your order? We accept returns within 15 days of delivery. See our
Return and Exchange Policy for full details.
